Maintenance Approvals
Review estimates, approve repairs, and set approval limits.
- Open work orders & estimates
- Photo/video attachments
- Owner approval limit settings
Owner Portal
Everything you need to manage your investment—documents, statements, approvals, renewals, and real-time updates—in one secure place.
Don’t have access? Email us and we’ll get you set up.
What you can do here
- View statements & 1099s
- Approve maintenance
- Check inspection reports
- Message your manager
- Update banking (ACH)
- Review lease & renewals
Notice
Direct deposit timing:
Owner disbursements are processed within 1–2 business days after rent clears (bank holidays may add a day). Questions? Contact support.
Quick actions
View Statements
Monthly and year-to-date owner statements.
Tax Center (1099)
Download 1099-NEC and year-end summaries.
Update Banking (ACH)
Change deposit account or verify micro-deposits.
Maintenance Approvals
Approve/deny work orders above your limit.
Inspection Reports
Move-in/out and periodic inspection photos.
Renewals & Pricing
Approve renewal terms or request analysis.
Statements & Documents
Access monthly statements, invoices, receipts, and shared files.
- Owner statements (PDF)
- Work order invoices & receipts
- Signed leases & addenda (read-only)
Tax Center
Find your 1099-NEC, year-end statement, and W-9 upload.
- Download 1099-NEC (by Jan 31)
- Year-end summary export (CSV/PDF)
- Update W-9 and entity details
Insurance & Compliance
Keep landlord policy and certificates current.
- Upload proof of insurance
- Track expiration reminders
- HOA/Condo docs (if applicable)
Banking & Disbursements
Manage ACH deposit account and view payout history.
- Update ACH info (micro-deposit verification)
- View disbursement timeline
- Export payout history (CSV)
Inspections
Photos, notes, and recommendations from recent inspections.
- Move-in/out condition reports
- Periodic inspection summaries
- Repair recommendations & bids
Renewals & Rent Strategy
Review renewal options with suggested rent adjustments.
- Proposed terms & rent range
- Market comps snapshot
- Approve or request changes
Property Performance
High-level view of income, expenses, and occupancy.
- Month-to-date income/expenses
- YTD cash flow
- Vacancy & delinquency status
Message Your Manager
Have a question? Send a secure message or call us.
Business hours: Mon–Fri, 9am–5pm ET · Emergencies: Call the main line.
Owner Portal FAQs
How do I get portal access?
Email [email protected] with your property address. We’ll send an invitation link.
When are owner distributions sent?
Within 1–2 business days after tenant payments clear. Bank holidays can add 1 extra day.
Where do I find my 1099?
In the Tax Center each January (by Jan 31). You’ll also receive an email notification.
Can I approve repairs from my phone?
Yes—approve estimates and message your manager directly from the portal on any device.
Need help with your account?
We’ll troubleshoot access, update banking, and answer any portal questions.
Contact us
Questions about statements, renewals, or approvals? We’re here to help.
- Phone: (240) 213-2832
- Email: [email protected]
- Service Area: Maryland & Washington, D.C.
Owner support request
Send us a quick note and we’ll follow up.
Prefer to use your portal? Log in above and click Messages.